tiffany lighting direct packing warehouse

Orders, Deliveries & Returns

How much is delivery?

Delivery is free to anywhere in the U.K. on orders over £70, £5.99 on orders under. 

How will you deliver? 

We will check and pack your light in our warehouse and then ship with either DPD or DHL. Both offer one hour delivery windows to our customers, meaning you won't have to wait in all day. We may also deliver directly from supplier to save time, we will inform you of this in your delivery update email.  To help keep out prices as low as possible we will use recycled packaging wherever possible. 


We recommend booking your electrician after you have received & checked your order.

Can I return an item? 

Yes of course. You have 30 days from delivery to change your mind for whatever reason, no ifs or buts, it's a promise and the law! You can send the light back to us or we can arrange a return via Evri for you FREE!  (UK only) - if you want this option, just complete this form and we will advise you of your nearest drop off point.

What if the light is damaged? 

We will replace it, it's as simple as that. We do ask that all breakages are reported to us withn 48 hours of delivery. 


We recommend booking your electrician after you have received & checked your order.

Do you ship abroad? 

We now ship to the E.U. All prices shown on our website exclude VAT and you will be liable for entry VAT at your country rate as well as a small customs clearance fee.