Shipping & Returns Information
- Delivery is Free for all UK orders over £70, otherwise delivery is £5.99.
- All orders sent from our warehouse are carefully checked and expertly packed before they are shipped. Orders sent directly from Tiffany Lighting Direct to UK addresses will be delivered by either DPD or DHL. Both offer one hour delivery windows to customers, meaning you won't have to wait in all day.
- Lead times vary by supplier and dispatch times will be stated on all products listed on our website. Our standard dispatch times fro each of our suppliers are:
Interiors 1900 & Endon: 2-4 working days
Oaks,Searchlight & Elstead: 5-7 working days
Tiffany Lighting Direct: Between 2-3 Weeks
Kansa Lighting (made-to-order): Between 2-3 weeks
- We may also deliver directly from suppliers to save time, we will inform you of this in your delivery update email.
- We now ship to the EU. The price you purchase Item(s) at will exclude UK VAT, you will be liable for VAT at your country rate as well as any administration fees or customers clearance fees. Delivery changes for EU orders will be show at checkout.
- You have 30 days from delivery to change your mind for whatever reason, no ifs or buts, it's a promise and the law! You can send the light back to us or we can arrange a return via Hermes for you for only £10 (UK only) - if you want this option, just complete this form and we will advise you of your nearest drop off point.
- To help keep our prices as low as possible we will use recycled pacakging wherever possible.